Helm SparkleSearch Console asks me to re-authorize
Open Integrations, choose Search Console and select Re-authorize. Existing pools are unchanged.
A sweep is still running
Sweeps run as jobs and can take several minutes. Check the job status, or System status for platform issues.
The widget shows no score
Confirm that content-selector matches the editor element and that the session token has not expired. Tokens last five minutes.
An engine is missing from results
Engines are set per organization and per brand. Ask an Org Admin to check entitlements.
Still stuck? Open the Contact support page.