Documentation / Integrations

Email

Sends alert emails and digests to a list of recipients. It uses the Email server (SMTP) connection to deliver messages.

Set up

1. Open Integrations in the navigation for your role.
2. Choose Add integration, then select Email.
3. Enter Recipients (comma-separated addresses); Send: All alerts, Warning and above, or Critical only.
4. Choose Connect. Helm tests the connection before it saves the integration.

If the test fails, you can choose Save without verifying. The integration is then saved with an error status until you fix it.

What the screen shows

The form asks for a comma-separated list of email addresses and the alert level to send. Each address is checked before you save.

Notes

• Use a team list rather than individual addresses, so alerts continue when people change roles.
• Connect the Email server (SMTP) first, or the channel has nothing to send through.

Last updated 26 October 2026