Documentation / Integrations

Integrations

Connections Helm uses for answer capture, search data, analytics, CMS, identity, workflow, messaging and alerts.

Each connection is set up on the Integrations page of the app.

LLM provider

  • OpenAI: GPT models for answer-engine sampling.
  • Anthropic: Claude models for answer-engine sampling.
  • Google Gemini: Gemini models for answer-engine sampling.
  • xAI: Grok models for answer-engine sampling.
  • Perplexity: Sonar models with live citations.

Search data

Analytics

  • GA4: Sessions and conversions from AI referrals.
  • Adobe Analytics: Report suite metrics for tracked pages.

CMS

Identity

  • Okta: SAML sign-in and SCIM provisioning.

Workflow

  • Workfront: Create tasks from audit recommendations.

Messaging gateway

Notification channel

  • SMS: Text alerts to on-call phone numbers.
  • Email: Alert emails and digests to recipient lists.
  • Microsoft Teams: Post alerts to a Teams channel.
  • Slack: Post alerts to a Slack channel.
  • Webhook: Send alert payloads to PagerDuty or any HTTPS endpoint.

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